+44 7449 966991
+44 7449 966991
Privacy Policy

Effective Date: 02.09.24

At LUXX Transport LTD, we are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

  • Personal Data: We may collect personal information that you provide directly to us, such as your name, contact details, and payment information.
  • Usage Data: We collect data on how you interact with our website and services, including IP addresses, browser types, and usage patterns.
  • Transactional Data: Information about your bookings and transactions with us, including service details and payment history.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: Process and manage your bookings, and deliver transportation services.
  • To Communicate: Contact you with updates, confirmations, and information related to your services.
  • To Improve Our Services: Analyze usage data to enhance our offerings and user experience.
  • To Manage Payments: Process payments and handle billing inquiries.

3. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party companies that assist us in delivering our services, such as payment processors and vehicle providers.
  • Legal Requirements: Authorities or legal entities if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request access to your personal data and obtain a copy.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain conditions.
  • Restriction: Request restriction of processing your personal data in specific circumstances.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Portability: Request the transfer of your data to another organization, where applicable.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you use our site. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

LUXX TRANSPORT LTD
Address: 26 Thorney Lane South, Iver, England, SL0 9AE
Phone: +44 7449 966991
Email: info@luxxtransport.co.uk
Website: https://luxxtransport.co.uk/

By using our services and website, you consent to the terms of this Privacy Policy. Thank you for trusting LUXX Transport LTD with your personal data.